– Melody & Marc H. – Surrey BC

November 26, 2016/in /by Brandon

” We called Atlas Pest control about a wasp nest above our front door and needed it dealt with urgently! They sent a technician out within the hour!

GREAT service! would recommend to everyone!”

Google Rating

4.8

Atlas Pest And Wildlife Control Ltd

4.8

Tara Hall

17:28 02 May 22

Finally a pest service that has great customer service and shows up to do the work. I had Christian was my technician, he was friendly, knowledgeable, hard working and made sure i was happy with the service before he left. Highly recommend using Atlas

Jesse McKee

22:35 18 Feb 22

My strata called Atlas to come and do some work on the exterior of the buildings to handle a mice issue. Two of the technicians were having their lunch and I asked if they could take a look at a hole I had in my garage. Thinking they would check later today, they got to it right away. They both went ABOVE AND BEYOND in helping me fix several issues I had in my storage unit and garage walls. Cole and Jun were both super friendly, explained everything to me and did immaculate work to block off the mouse entry points. 100/10 service! Thank you :)

Dee Pichay-Beliveau

19:28 09 Jan 22

Sean and his secretary Bobbi were simply amazing. So informative, prompt, fairly priced and thorough in their expertise. I only wish I can give more than 5 stars. They also mentioned not to hesitate if any more issues but I can see Sean stands by his work. And thank you again for coming out on Christmas Eve !! You guys were a blessing for my family 🙏🏼

Heidi Nagtegaal

00:28 17 Dec 21

We live in a really old home and there were rats inside the walls. Atlas went around the house and filled in all the spots that the rats had gotten in. To make sure any rats that were inside the walls could get out, and stay out, Altas installed one way small pet doors on the exits. This effectively sealed off all the exits. The service was kind, fast, professional, and within the proposed time window. The person who came talked with me a bit about working for Atlas. He had worked with Atlas for over 10 years, and said that it was a small business, and that everyone took really good care of him, and so he was trying to take really good care of them too. When I called in to the support team, it was friendly and down to earth.

Grant Eldridge

01:12 15 Sep 21

Outstanding service and great communication! These people are very thorough, they will guarantee results and return as often as necessary to solve the problem. Don't even consider anyone else, these are professionals and relentless. You will be satisfied, they will absolutely make sure the job is done...

KNK NONO

16:08 21 Aug 21

I have used many companies in the past and this is the best one!!! They are very reliable and professional. If you are experiencing any issues with rodents, mice, rats, etc… I highly recommend this company. The staff are very prompt, and communicate at a high-level with detailed reports. Very happy with services. -Adam.

Erin Holtzmann

01:28 14 Jul 21

We had a wasp nest starting behind the siding at our front door. We tried to take care of it ourselves but after a week of dodging wasps we gave Atlas a call. They came within a couple of days and took care of it. No more dodging wasps! Super professional and they even called me when they were done to give me a report on how it went since we weren’t home when they came by. Super happy with the service! Thank you!

Rohit Loi

17:08 02 Jul 21

Cary provided good service. He came on time and discussed all possible options. I will use them again if needed.

Shy Guy's Mom

14:28 17 Feb 21

I emailed several companies for quotes and this was the only company that would provide a quote without the company company to the house. Very convenient! Also, this was the only company that I could make an appointment with in a couple of days. The other companies were almost two weeks a way and that was for coming out and giving a quote! I thought the price was fair and customer service was excellent.

K E

05:20 04 Feb 21

I'm so glad I found Atlas Pest and Wildlife company online, which had very good google reviews. We've been tormented by a rat that got into our house through the backyard wall. I called Atlas and they were courteous on the call and quick to book an inspection visit, which by the way is free of cost. They made 2 extra visits upon request and no additional charge. Finally Fred, who is not even the animal control specialist but maintenance personnel, understood my situation and teamed up with me to chase the trapped rat through the backyard door. Finally our 3 week ordeal is over. I would highly recommend Atlas to anyone that's looking for a reliable and reasonable service. Thank you for everything guys!

Manjinder Moore

05:56 30 Jan 21

I used Atlas fror mole removal. They were able to trap two moles at the end of the three month program.They are very professional, responsive and reasonable. I have used for other services as well. They also provide weekly updates depending on the service you use. I highly recommend them.

MICHAEL SANDERS

18:58 28 Aug 20

The Technician, Cary Stewart, arrived at our home as scheduled and provided the service as we had requested. The results are very promising and we could not expect anything better. And, they are nice people.

O. Zee

16:13 19 Aug 20

I've been using Atlas in my business for about 3 years now, my previous pest inspector wasn't able to produce detailed documentation for me to hand over to my auditors in a timely and professional manner. From the initial visit I could tell this company was light years ahead of the competition. They have been extremely professional and thorough, and have been providing me with detailed inspection logs and excellent service since day 1. I recently had some fly lights go out and when I called in a wonderful girl named Quin was extremely courteous and helpful. She made arrangements for the Technician to replace the lights on the next visit and made sure to ask how if I was happy with the current service being provided. Overall I am extremely happy and impressed with Atlas Pest Control's services. Thanks to your entire team!

K Family

19:16 03 Aug 20

I contacted Atlas Pest Control via email to set up an appointment and received a response immediately from Quinn, who set up a convenient appointment time for us with ease. Our Technician Dimitri showed up on time, was very courteous, professional and followed all Covid safety protocols. Dimitri was very honest and knowledgable and put me at ease about the couple of wasps we had found in our bathroom and did not charge us for the visit (while also giving me some easy solutions we could do ourselves if we found any further wasps). I would highly recommend this company and will definitely use them again for any future pest issues.

Jaime Morgan

22:39 17 Jul 20

Atlas was great! They were so kind to deal with, gave very good instructions on how to prepare for the visit. Our technician was so kind and very respectful of our place and let me know directly afterward how it went. Very impressed with them overall.

Navi Jhooty

22:33 09 May 20

They were very professional, helpful and courteous. Austin was very pleasant and helped explain the issue very easily and informatively. Appreciated the quick response in regards to getting an appointment. Would highly recommend!!!

Debbie Wice

14:16 07 May 20

I highly recommend Atlas Pest and Wildlife! I was particularly impressed with their thoroughness and tenacity at ensuring that the squirrel in my attic was removed. All points of possible future access were secured and I'm confident that I won't have this problem again.

Dan

19:55 04 May 20

Very impressed with package I bought for my crawl space, as well as the sealing done to my homes entry points. The value was great and the job was extremely well done. Definitely at ease now compared to when I started. Thank you

George Klassen

18:33 16 Apr 20

Dino is very professional, experienced, and knowledgable. He was able to recommend, and follow through on, strategies to deal with and alleviate the pest problem in our crawl space. Furthermore, the cost was reasonable. The men doing the job were hard working, reliable, and left the area tidy and clean.

Jerry Wang

23:33 18 Mar 20

Their technician Jonathan P, was great at explaining how the situation would play out and what we should do to prevent the issue any further. Quick and efficient at setting traps. Great service!

Yu Soon Jeong

04:08 15 Mar 20

I am very satisfied with this company. I found some mice droppings in the cabinet under the sink and was very concerned and frustrated. Lauren helped me to meet my schedule and send a technician asap. I really appreciate her quick response. Technician Jonathan was very punctual and friendly. My husband asked lots of questions and he provided explanations and helpful advices. Friendly and efficient! I am very happy with this company so far and not worried about the droppings anymore.

Brenda Stewart

03:13 23 Jan 20

We contacted Atlas after hearing some scratching noises on our roof in the middle of the night. Their service was prompt, professional and quickly addressed the problem. A squirrel had gnawed a fairly large hole where the dormar and roof come together. The critter had also made progress at beginning to gnaw other possible spots of entry.. Atlas explained how the problem would be addressed and gave us an estimate. Yesterday, Cary was here for several hours and we can now relax knowing the problem has been resolved. Cary is a friendly, pleasant, efficient, and knowledgeable tech and we were very pleased with his service. If a similar problem arises in the future, (and hopefully it won't!), we would not hesitate to call Atlas to deal with it in a humane way.

Lucy Seidelmann

17:02 15 Jan 20

Denise was very efficient and knowledgeable. Will definitely recommend Atlas Pest Control. Tom and Lucy Yet another great experience with Cary from Atlas. He was punctual, professional and provided excellent service. Once again, we highly recommend the team at Atlas. Toma and Lucy Seidelmann

Betty Be Good

23:44 20 Dec 19

Lucas and Cary from Atlas were very prompt to reply and treated the squirrel situation in our home with speedy service. We also appreciate the humane manner in which they handled the situation. Very pleased with their service and would hire again but truly hope we won't ever have to!

Jonathan T

19:50 19 Dec 19

I had multiple squirrels in the attic. Weren't sure how they were getting in. Atlas was able to send someone the same day to investigate. Cary figured out where they were getting in and another guy, Austin, came a few days later to seal the openings and setup a one a way door. I'm quite pleased with the responsiveness because when it comes to pests, the faster you can get them out the less damage they'll do inside the house!

Lisa Fox

00:33 10 Dec 19

We've used Atlas for over a year. They're always professional, knowledgeable & efficient. Lauren who is our contact person in the office is always patient & professional. She coordinates around our 'sometimes' rigid schedule with a positive & willing attitude. Rylie & Michael are awesome too. The company must be really supportive & empowering of their staff because they stand out in a good way!!

Crystal Cleal

23:15 09 Dec 19

Atlas was able to come almost immediately -which is exactly what you want/need when you are dealing with pests :S. Great service in person and on the phone! Aaron was quick, efficient, and very friendly! Highly recommend. **Updated to add - one of the techs Cary, came to do the follow repairs to prevent anything else getting in. He was polite, prepared, and got the job done quickly. Really hope we don't need them again, but will call if we do!

Amanda D, Independent Stylist

02:54 04 Dec 19

The BEST customer service! Lauren's response rate on emails is fantastic, she even answers emails after hours - that's some serious customer service! Riley is my favourite tech, and even my dog loves her! They seem to look forward to seeing each other every time she comes to visit the building. I love that she wears the little booties and NEVER forgets when she comes into my home - she takes care with moving my "stuff" and furniture to access the bait stations and also puts everything back where it was originally. I also like her eye for detail and I appreciate these little gestures and she just seems to understand her customers and their wants and needs as if she was literally in their shoes. She is also quite knowledgeable about mice and she gives you the hard honest truth. Our building is 20 years old and we have had mice in the walls for years ...they arent leaving but they are under control - she is realistic in what she tells you and is straight talk about the plan of attack. Love these ladies, both of them ...and I would recommend Atlas just because of them!

Lorie Embleton

02:37 04 Dec 19

We have been working with Atlas Pest & Wildlife for a couple of years now and they are a pleasure to do business with! They are knowledgeable, responsive, arrive on time, accommodating, reasonably priced, friendly, and committed providing value and quality services. Would highly recommend them.

Anja Chan

01:10 03 Dec 19

Cary & Jeremy came to put up mesh in the vaulted roof above our front door area where we had an issue with woodpeckers and birds. They did an excellent job, and were very knowledgeable and friendly. They also said if there were further issues later on with woodpeckers going through the mesh they would come and patch it up free of charge. I would highly recommend Cary & Jeremy and Atlas Pest Control.

jesse p

06:52 25 Nov 19

I had a rodent problem at my residential complex in Burnaby on Canada way. I was super frustrated and feeling defeated over the damage caused by these pests. After speaking with Rosie on the phone I immediately felt at ease and ready to take back control of my property. She was super friendly and extremely helpful guiding me through each step of the process . I have had this problem in the past and I have never received the kind of help and exceptional customer service she provided . The quote was extremely well done and super fair priced. I highly recommend this place for your pest control needs. Ask for Rosie. She’ll make sure to take good care of you ! A+

Agnieszka Negrin

18:16 12 Nov 19

Highly recommend Atlas. Quick and professional service. Dino came out right away and did the estimate up. Did not try to oversell on products I didn’t need. Johnathan came out a few days later and started the work. Again, professional and prompt service.

Richard Richard

01:04 09 Nov 19

Atlas is a good company with good people who know what they are doing, are nice to deal with and do a great job. Dino was the one who sorted out the problem and determined what needed to be done and Cary followed in executing the plan. Dino also offered to help me in my absence which I much appreciated. Good work takes good people and Atlas has them.

Paul Massa

22:16 08 Nov 19

We noticed some droppings outside on our deck and wanted to do some preventative work so it didn’t turn into a bigger problem. Rylie advised us on what they could do and we went ahead with her recommendations. She was great to deal with, friendly, knowledgeable and professional. I will always recommend Atlas. Paul

Vera Custodio

23:32 07 Nov 19

Very efficient, friendly and punctual service. I was happy to see they even bring shoe covers to keep the house clean. Cheers to Cary, Lucas and Dino for an outstanding job!

Rebecca Helps

19:36 07 Nov 19

We are starting our second year of a monthly service contract. I'm very happy with Atlas. They always let me know they have been by to check because they knock on the door, leave a business card and email me a copy of the monthly report. We started a monthly service because we had had a bad infestation in our outside storage room. Having the monthly service gives us peace of mind. Or service tech Jonathan is courteous and engaging. It's easy to ask him questions

Justine .

05:30 07 Nov 19

I would highly recommend requesting Jonathan. He was professional, thorough, and knowledgeable in handling my pest issue. He answered all my questions and addressed all my concerns. Thank you Atlas Pest

Michael Cobb

23:05 06 Nov 19

Austin did a good securing metal netting around the roof openings and installing a squirrel trap at one location. Very good work and good communication through out the process.

Crystal Cleal

19:56 06 Nov 19

Phillip Lim

17:38 01 Nov 19

By far the quickest response to requests from a pest control company I've dealt with. They are highly professional to deal with and are experts in their field. They have one of, if not the best bird experts in the industry. Would highly recommend them!

Rob Kaufman

04:39 29 Oct 19

Had raccoons in the attic, Atlas and their technicians were able to keep them out. Professional, courteous, knowledgeable, and easy to deal with.

Susan MacGregor

00:14 26 Oct 19

Katelyn Antrobus and her team at Atlas Pest have never let me down! Overseeing a portfolio of ten strata corporations, the Atlas Team respond to my requests in record time, have a great reporting system, and the technicians get the job done. Truly a professional pest control company that I wouldn't hesitate to recommend.

Himmat Sarkaria

18:49 24 Oct 19

I dealt with Lauren on the phone and she was very helpful, knowledgable and assisted me with my query.

adwin lui

19:05 12 Aug 19

So great to deal with, called these guys to help me get rid of a Hornets nest. They came by, explained the whole process and fixed the issue. It also comes with a warranty if they come back! Price was VERY Reasonable, would highly recommend these guys for anything Pest Control related!

Bill Morrow

03:37 11 Aug 19

Came promptly. Excellent field personnel. Got the job done. No ,more wasps!

Kyle Gillis

21:49 01 Aug 19

Very professional and nice employees. Great prices and Local Canadian company. Support these guys!

Lisa Dee

01:19 08 Jul 19

Atlas has been a dream to deal with. I had an ant problem and after trying store bought sprays and bait and googling other methods, I finally gave up and called Atlas for professional help. They were so reassuring and courteous. They were super patient and answered all of my questions on the phone and also on site. They showed up on time, was super efficient and friendly. Their cost was also very fair - lower than some other pest control companies had quoted but did excellent work that finally got me results. I wholly recommend them to any one needing help with pests.

Lisa Dee

01:19 08 Jul 19

Brett Johnston

04:58 30 Jun 19

Atlas is hands down the best at what they do in their business. Prior to dealing with Atlas we tried several " "Local" and major "National" Pest Control companies and had nothing but issues and false promises. Never going back to anyone but Atlas!

Brett Johnston

04:58 30 Jun 19

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– Melody & Marc H. – Surrey BC

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